BDeskby Basely

An AI front desk, on your business number

Your business front desk, staffed all day.

One number for calls, SMS and WhatsApp. The AI receptionist answers, books and hands over to your team when needed. Email lands in the same inbox.

  • Your team talks to the customer without showing a personal phone
  • Replies in the customer's language and translates for the team
  • Have your own app? The receptionist reads the facts from your system

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or with email

No card. You pick the number and the plan inside.

Everything that reaches your business, in one inbox

The receptionist answers first. When a person is needed, she flags it and you take over from wherever you are.

CallsThe voice receptionist answers with your company name, handles the basics and transfers to a person when you want.
SMSThe customer texts the business number. The team replies from their own phones, and the customer only ever sees the company number.
WhatsAppSame number, same inbox. The reply goes out on the channel the customer wrote on.
EmailWebsite forms and emails land in the inbox. The receptionist drafts the reply, and a person sends it.

Ready in three steps

1Pick the numberA number from your area, in your company's name. The US registration for sending SMS is handled by the platform.
2Say how to answerThe spoken name, the hours, your customers' languages and what the receptionist may do: quote prices, book, take a message, transfer.
3The team gets it on their phonesTexts and calls reach whoever is serving that customer. When the visit ends, the channel closes by itself.

For teams in the field and phones that never stop

Mobile grooming, clinics, repair shops, maintenance services, deliveries and appointments. Mid-size companies with technical people who want the number and the brain ready and implement it in their own system.

Pets and groomingClinicsRepair shopsMaintenanceDeliveriesAppointments
Have your own app?Your team already works in your system. BDesk gives you the API: open the visit session, send the booking link, receive the events. The receptionist reads the facts from your app and never makes up a price or a time.POST /api/v1/businesses/{id}/sessions

Plans per business

The number is included. Minutes and texts beyond the allowance are billed by usage, with no surprise at month end.

Starter
$39.00/mo on 12 months
$49.00 monthly, $33.00 on 24 months
  • 1 number included
  • 200 minutes and 500 texts per month
  • Text and voice receptionist
  • 1 customer language
  • Team inbox in the Hub and on the phone
Most popularBusiness
$119.00/mo on 12 months
$149.00 monthly, $99.00 on 24 months
  • 1 number included
  • 600 minutes and 1,500 texts per month
  • Every language, with translation for the team
  • Your own app via API and manifest
  • Call transfer to a person
Scale
$319.00/mo on 12 months
$399.00 monthly, $269.00 on 24 months
  • Up to 5 numbers: one per simultaneous visit
  • 2,000 minutes and 5,000 texts per month
  • Business email in the same inbox
  • Weekly summary for the owner
  • Everything in Business

Extra minute $0.35; extra text $0.03; extra number $6.00 per month.